Are You Happy at Work?
In this current recession, one would think that anyone who has a job at this point would be happy to be gainfully employed. Research tells us that this in not the case. In fact, in a recent article in The Wall Street Journal, author Sue Shellenbarger speaks of a growing need and trend for “happiness coaching” in the workplace.
Shellenbarger says, “Employee satisfaction has hit the lowest level in the 22 year history of the Conference Board’s annual survey on the topic. Only 45% of U.S. workers are satisfied with their jobs, down from 52% in 2005 and 61% in 1987, says this 5,000 household study.”
The recent emphasis on “happiness coaching” at work is supported with business cases that show employees’ positive attitudes are good for business. Companies with more satisfied employees earn higher profit and better customer satisfaction ratings and their employees miss less work.
According to Shellenbarger, “A 2001 study at the University of Michigan says people who are experiencing joy or contentment are able to think more broadly and creatively, accepting a wider variety of possible actions…..”
Let’s face it. We all experience some degree of dissatisfaction with our employment at one time or another; that’s reality. The focus of this current trend of “happiness coaching” is to create your own contentment and joy from within. The premise is that if you are happy with yourself, you are less likely to be affected dramatically by negative influences. Your inner peace creates a shield in a way from any external negative forces.
Any activity or practice that helps you achieve this inner contentment and joy is recommended; exercise, yoga, meditation, daily success or gratitude journals. All of these contribute to a positive state of mind.
For women, it is especially important to learn to “let go” of the negative influences at work whether they be conflict with a co-worker or your boss. “Letting go” of negative emotions and conflict is often a challenge for women. This affects their job satisfaction.
Focus on what is meaningful about your work. Look for ways to infuse your life with positivity. If there is too much dissatisfaction with your current position that it is impossible to find anything positive, it’s time to move on. Life is too short.
Just make sure that you don’t bring your negative frame of mind with you to your next job!
The Female Advantage in Leadership
According to my guest today, Sally Helgesen, women have a distinct advantage in leadership. Sally has done extensive research on women leaders and we will learn from her what are the characteristics of outstanding women leaders and why these characteristics are so desirable and necessary. In our discussion today, we will learn not only the advantage to female leadership but much about leadership in general. Sally will also share with us a successful strategy for building great organizations with what she calls a web of inclusion architecture. The Female Vision: Women’s Real Power at Work, Sally’s newest work which she co-authored with Julie Johnson, was just released and we will get a sneak peak at what to expect in this new work
Featured Guest
Sally Helgesen is an internationally acclaimed author, speaker, and leadership development consultant. Her five books include The Web of Inclusion: A New Architecture for Building Great Organizations, cited in The Wall Street Journal as one of the best books on leadership of all time, and The Female Advantage: Women’s Ways of Leadership, hailed as “the classic work” on women’s leadership styles.
Sally has developed and delivered customized programs for hundreds of the world’s leading corporations, partnership firms, universities, and non-profits. She also works privately with entrepreneurs as a strategic communications coach.
Sally has taught at the Harvard Graduate School of Education and Smith College, been visiting scholar at Northwestern University, and has worked with The United Nations in Africa and Asia.
Articles about Sally’s work have been featured in Fortune, Business Week, and Fast Company, and she has appeared on hundreds of television and radio shows.
Listen to the February 2, 2010 show, or visit our VoiceAmerica archive to hear any of our previous shows.
Create a Great Elevator Pitch
Have you ever been to a networking event where everyone needs to stand up and introduce themselves? I don’t know about you, but after about 3-4 people stand up and recite their elevator pitches, I can’t remember who does what. Very few of them capture my attention. Even less of them are memorable. They all sound alike because everyone is using the same approach, the same boring approach.
How then can you distinguish yourself? How can you stand out in the crowd?
We all want to sound professional, but in our quest to be professional, our pitches often fall flat. The goal of a good pitch is to attract clients and be memorable. So how do you create a great message; one that is effective and “sticky”?
I find that most of the pitches I hear do not have the “sticky” factor. And many of the pitches are very difficult to deliver. They are too technical or too wordy and, therefore, lose the audience. Some of the pitches are too vague. Sometimes we use jargon that no one understands in an effort to sound professional. The end result is that people may think we’re smart, but they have no idea what are business is.
Here are some tips on how to create a great elevator pitch:
- Your message should be authentic. Don’t use a lot of jargon or professional language that is off putting. You won’t connect with people this way.
- Your message should be personal. Tell your story. People love stories and they remember them.
- Put energy and passion into your message. Let people know that you love what you do. Don’t you want to work with people who love what they do?
- Make an emotional connection with you message. Identify the need and pain of your target audience so that people can easily identify with what you provide and they will remember you.
- Make your message easy to deliver, conversational. Don’t write a speech that you need to memorize and recite. It doesn’t sound authentic. It’s boring.
- Stimulate curiosity. Give a teaser or enough information so that they want to learn more about you.
- It might be appropriate to make it light and fun. Try using cliches, song titles or quotes to begin your pitch and get people’s attention.
Promotional messages take time to create. Start big, not small. Brainstorm and write down all your ideas about how to present yourself and THEN review your notes and pull out sound bytes to craft a great message.
For more tips on how to create a great elevator pitch, listen to my Women Mean Business show, Tune Up Your Pitch. On the show, I coach 3 women entrepreneurs through a process to tune up their pitch!
www.voiceamerica.com/voiceamerica/vepisode.aspx?aid=43836
Access to Capital for Women Entrepreneurs:Practical Advice and Global Trends
How and where do you find the money to start and grow your business? Given the current global financial crisis, is there even money available now for women owned businesses? Today’s guest, Teri Cavanagh, is the best person to ask. She is a global consultant for women entrepreneurs and today she will give us her best practical advice on what women can do to access capital for their businesses and she will share with us what is happening in the global arena for women’s business initiatives.
Featured Guest
Teri Cavanagh is an international gender and business strategist who enables corporations and organizations to unleash the productive power of women’s businesses. A visionary who built one of the most innovative small business
banking programs for women in the U.S., Teri has created models in developing and developed countries to propel women’s business growth. As President of Teri Cavanagh Associates, she advises leaders across the public
and private sectors on how to understand, assess, market to and profit from women’s businesses.
Prior to launching her company in 2004, Teri was SVP and Director of the award‐winning
Women Entrepreneurs’Connection at Fleet Bank. Teri was honored for her work there at a White House ceremony where she was named National Women in Business Advocate by the SBA.
Teri graduated from Harvard University. She has served on the Board of Directors for Ms.
Magazine, the Center for Women & Enterprise, and the Center for Women’s Business Research. She is a member of the Women’s Leadership Board at the JFK School of Government at Harvard.
Listen to the January 26, 2010 show, or visit our VoiceAmerica archive to hear any of our previous shows.
Coping with Fear and Anxiety
This is a guest post from Art DeLorenzo, CFP, ChFC, CLU, MSFS, a retired Group Vice President at a Fortune Magazine top 100 firm and Frederic Luskin, Ph.D. a psychologist at Stanford University. Mr. DeLorenzo, Dr. Luskin and Dr. Rick Aberman are co- owners of MYT Group, LLC. MYT is an emotional competence development programs. Details about this program can be found at www.maximizeyourtalent.com.
Here are some thoughts and tips on how to cope with fear and anxiety to help people understand the impact that fear and anxiety have on them physiologically and emotionally and then some steps to help deal with those feelings.
Things to Know:
1. It is natural to feel anxious during financially stressful times so do not think that you are alone or that you are odd. It is natural and there is nothing wrong with you for thinking in an anxious way. A recent TV interview between Donny Deutsch & financial newscaster Larry Kudlow revealed that Mr. Kudlow was no more prepared for the onset of the recent market collapse than you and I were.
2. It is natural for the brain to create fear and anxiety. Therefore experts surmise the brain is trying to protect us by bringing a difficult situation like the economic crisis to our awareness. When in our awareness the brain is saying find a solution because there is something wrong here. You can read more about this in Margaret Wehrenberg’s book “The Anxious Brain”.
3. Psychologists distinguish between fear – which has a specific cause (the Saber Tooth Tiger finds you in the woods) and anxiety whose cause is more general and vague.
4. Anxiety creates cognitive distortions according to Myra S. White a clinical instructor at Harvard Medical School who focuses on workplace performance. Cognitive distortion weakens our judgment which causes decision-making to be impaired. Bottom line – we make more mistakes.
5. When we experience cognitive impairment from anxiety we do not listen as well and instructions need to be repeated more often and our memory is weaker.
6. When we are cognitively impaired we tend to have shorter fuses and we often feel impatient.
7. When we are cognitively impaired we tend to obsess about the past and/or worry about the future both of which impair our present performance.
8. If during a stressful time like this you are not cognitively impaired, you may become so if someone else in our office has high anxiety. That occurs through a process known as emotional contagion according to Professor Sigal G. Barsdale associate management professor at the Wharton School of Pennsylvania.
9. Anxiety wrecks havoc on the body and the mind according to psychologist Dr. White.
10. According to a study released by CNN in mid March of 2009, 8 of 10 Americans are experiencing stress over the economy as evidenced by their concern over their jobs and their perceived loss of their life style.
What can you do?
1. Encourage your people to express their anxieties openly so that leaders can provide honest information about what is occurring. The leader of the group can convene a meeting so that individuals have an open opportunity to share their thoughts and fears. Set a start time for the meeting and an end time. Explain that once the meeting is over, everyone is advised that “worry time” is over until the next meeting and productivity time is at hand.
2. Be strategic about your anxiety. When you experience it, acknowledge it and then practice stress management so that you can move on. Take two or three slow deep breaths into and out of your belly and relax.
3. When you catch yourself back in your anxious spot, remind yourself that you were there before and it is not necessary to remain there. As a practice: Consider the difference between the mind, the brain, & the body. The mind controls what the brain does. So if you remind your brain, to be grateful or optimistic it will do just that. When you do this the body receives less stress hormones and your mind stays clear. Imagine then your body says to your brain, wow, less adrenaline…thank you.
4. Remind yourself on a regular basis that right now you are fine. You are healthy. Your loved ones are healthy. You have food, water, and shelter. Today, at this moment, there are no real threats to your safety and the safety of your family. Fear is not needed and you have the tools to deal with your anxiety.
5. Create a meditation and or regular exercise routine. Both produce natural mood elevators that will dispel the symptoms of anxiety according to Dr. White.
Some of this information came from a NY Times article written by Phyllis Korkki on Sunday, October 19th on page 11 in the Business Section.
Tune Up Your Pitch: How to Create a Great Elevator Pitch
Is your pitch falling flat? When people ask you what you do, do you stammer and stumble on your words? Or do you have a pitch but no one seems to connect with it; it doesn’t seem effective or memorable? Today’s show will give you coaching tips on how to create a great message. Three entrepreneurs are on the show today, Stefanie Muscat, Angela Wyant and Lael Couper Jepson. They will go through the coaching process with me to illustrate to all of you how you can create your own great message.
Joining me on this show are three women entrepreneurs; Stefanie Muscat from Bevara, Angela Wyant from AHF Communications and Lael Couper Jepson from SheChanges.
Listen to the January 19, 2010 show, or visit our VoiceAmerica archive to hear any of our previous shows.
Are You in Career Quicksand?
Does this describe you?
- Desperately trying to keep your job or business from swallowing you up?
- Totally focused on completing all your daily tasks but never getting through your to do list?
- Working nights and weekends to catch up?
- Stressed? Exhausted?
- Do you find the more you struggle to keep on top of things, the more you sink into the abyss?
I call this career quicksand. Why? Because when you are in this situation with your business or career, you are stuck and I mean really stuck! The consequences of this are that you are not in the position or frame of mind to move your business or career forward. When you are in career quicksand, you cannot think clearly or objectively. As long as you are totally focused on daily tasks, you do not have the time or energy to be creative. All your energy is expended on daily survival.
What would it take for you to extricate yourself from this trap and begin to think more strategically?
Here are some tips to pull yourself out of the quicksand:
- At least once a day, take some time to do something totally different from work; anything that will clear you mind. Ideally, scheduling even a few short breaks (10 minutes) during the day helps to keep up your energy and stimulate your creativity.
- Work with a coach or mentor. This partnership can give you a new perspective on your business and career. The potential to see things more objectively offers a great opportunity to get “unstuck”.
- Start an Affinity Group at work. Gather a group of like-minded women together on a regular basis to discuss and brainstorm on work place challenges and opportunities.
- Schedule regular networking meetings (lunch, dinner, coffee) with peers outside of your own company. It’s amazing what wisdom is available from other business owners or women in similar corporate positions.
- Keep your mind open to new approaches through a variety of resources. There are many insightful and valuable books on business management and leadership. (Let me know if you would like some suggestions). There are also many worthwhile online resources.
The first step to getting “unstuck” is to realize that you ARE stuck and that the consequences of this are detrimental to the growth of your business and career. You simply can’t move forward if all of your energy is focused on daily tasks and survival.
Look for ways to pull yourself out of the quicksand and think strategically about where you want to go and how best to get there.
_______________________________________________________________________________________________
Also, check out my new January teleclasses:
Promote Yourself to Success (3 one hour sessions). $99. Class limited to 6
Learn how to create an effective and memorable message and practice with your peers!
for more information and registration:
http://womenssuccesscoaching.com/services/group-coaching/
Playing to Win in Business
If business is a game, then women need to learn the rules in order to succeed. According to my guest today, Gail Evans, men function better in the workplace because they recognize the object of the game of business is to win. Gail’s own successful career demonstrates that she has mastered the game and she is passionate about helping other women to understand the rules in business so that they can also be successful.
Today’s insightful conversation with Gail will reveal the lessons she learned in the male dominated environment at CNN and how she rose to become Executive Vice President. She will give us some practical tools so that we can make the right decisions at work to give us an advantage.
Featured Guest
When it comes to the success of women in the workplace, Gail Evans is a leading source. Her books, Play Like a Man, Win Like a Woman and She Wins, You Win have been best sellers around the world. Her weekly radio show, “It’s Not Just a Man’s World” was syndicated to 1900 CNN Radio affiliates.
Gail began working at CNN in 1980 and when she retired in 2001, she was EVP. At CNN, she was responsible for program and talent development at all CNN’s domestic networks overseeing national and international talk shows and Network Guest Bookings.
Gail worked at the White House in the Office of Special Counsel to the President during the Johnson administration and was instrumental in the creation of the president’s Committee on Equal Opportunity Employment. In 1997, she was appointed by President Clinton to the Commission on White House Fellows.
Gail has appeared on The Today Show, Larry King Live and has been featured in The New York Times and USA Today.
Listen to the January 12, 2010 show, or visit our VoiceAmerica archive to hear any of our previous shows.
You’ll Never Know Until You Ask
Is No really NO or is it an opportunity?
Women are much more likely than men to take a “no” as a personal rejection and final answer. In fact, the fear of rejection will often keep us from asking for things we rightly deserve.
Let’s look at the situation of a salary negotiation or performance review. Perhaps we were expecting a large raise and only received a small one. How often will we say “thank you” when we receive the small raise even though we thought we deserved more? It is possible that this presents a missed opportunity. It could be that “no” means ” not right now” or even a possible “maybe”.
Does the possibility of rejection keep you from asking for more and continuing the discussion about how and when a larger raise is possible?
How often in your career have you held back from asking for something (a promotion, flex time, a raise, a new office, etc) because you feared rejection?
If you are interested in a promotion for example, don’t assume that your boss knows what you want. You may be very disappointed when you are passed over for that job. Make your intentions well known. State your case. What is the worst thing that could happen? If he/she says “no” to the promotion at least you know that you stated what you want and now there is an opportunity to find out more about why this position is not right for you at this point in time and what you can do to get the necessary skills for a future position. Perhaps it will open up a door for mentoring or coaching or other resources for you.
You never know until you ask.
In 2010, make this a resolution. Ask for what you want and need. “No” is not always a definitive “no”. It can often be an opportunity to gain more information.
You will never know until you ask!
_____________________________________________________________________________
Also, check out my new January teleclasses:
Promote Yourself to Success (3 one hour sessions). $99. Class limited to 6
90 Day Action Marketing Group (6 one hour sessions). $99. Class limited to 6.
for more information and registration:
http://womenssuccesscoaching.com/services/group-coaching/
