Everything Changes When You Understand Your Value
An amazing shift takes place when you connect with your unique value. It’s an incredible ah-ha moment!
When you truly understand your value, you present yourself with confidence; your body language changes; your communication changes; your relationships change and the way others perceive you changes dramatically.
For years, women have come to me for guidance on how to promote themselves. They struggle with feeling authentic and comfortable talking about their talent and accomplishments even though their resumes and experience tell a story of great success.
Why is this?
Because we struggle to fit in and be like everyone else in order to be liked. Now, as professionals, we are told that we need to differentiate ourselves and it doesn’t feel right. Somewhere along the line we get messages that we should be quiet about our talent. As a consequence, it becomes more difficult to make the connection back to what makes us truly unique.
We lose the vital connection with who we really are and our unique value proposition. We listen to everyone’s advice on who we should be, what we should do and how we should do it. This external focus distracts us from our own inner wisdom and our core essence.
What does it take to find ourselves again?
In her new book, Take the Lead, Betsy Myers says,
Leadership is a function first and foremost of self-knowledge and honest self-reflection.
How many of us take the time to figure this out?
How can we present ourselves to the world or promote ourselves authentically if we don’t do this self-reflection to find our unique value?
Understand that authentic comfortable self-promotion can’t be faked. It comes from a true understanding of who you are and what unique value you bring to the world.
Take the time to discover your value and this will be your foundation for career success and fulfillment.
I am offering you the opportunity to discover and connect with your unique value proposition so that you present yourself to your clients, your prospects, your colleagues, your friends with authenticity.
The GPS Your Career Group Coaching Program is a journey of self-discovery that will dramatically change your business and career by helping you to position yourself successfully.
This four week course starts February 15th, 8-9pm Eastern and includes four 60 minute coaching sessions, worksheets and stimulating exercises to help you do the deep dive and de-clutter to re-discover who you really are and what you have to offer your company or your clients.
No more struggles with self-promotion! No more struggles trying to get clients or be noticed at work!
The class is limited to 10 participants, so please register now.
13 Tips to Build Assertive Communication Skills
For the past two weeks, the focus of this blog has been how you would handle a situation at work when someone takes credit for your idea. Unfortunately, this happens quite frequently according to many of my readers, and their responses demonstrated a wide range of communication styles from passive to direct and assertive.
Communication experts agree the clearest, most productive and most effective way to communicate is honestly and openly, which is assertive communication. This type of communication allows for the potential for people to also communicate openly and honestly with you.
Assertive communication is defined as clear, direct, honest statement of feelings; use of “l” messages; speaking up appropriately for oneself while considering the needs, wants, and rights of others.
It is important to note is that women who communicate in a direct and clear manner are viewed more favorably in the workplace!
There is a new study from Stanford Graduate School of Business http://www.gsb.stanford.edu/news/research/womencareerresearchbyoreilly.html that shows in the business world, women who are aggressive, assertive, and confident but who can turn these traits on and off, depending on the social circumstances, get more promotions than either men or other women.
This is certainly encouraging, yet I find that learning to assert oneself appropriately in the workplace still remains an issue for many women. One of the most effective ways to communicate confidence is to use assertive communication and many women find this challenging. Part of the problem is the lack of confidence to use “I” statements in assertive communication, (that goes against some of the lessons we have learned about always putting others first).
Here are some tips and guidelines to build your assertive communication skills.
- Visualize the person you want to be. How would that person behave and communicate? Do you currently exhibit this behavior and what do you have to change?
- Ask for feedback from trusted colleagues about the way you are coming across. This would be a great discussion with a mentor as well.
- Practice using “I” statements. Stay true to your feelings without blaming others.
- State your opinions clearly.
- Accept compliments with grace. Say “thank you”. It’s simple but somehow we always find the need to give credit to others or discredit the compliment. Give example of someone saying you did a good job and you say the team did it. Well, what was your part in the team effort? What was your contribution? Acknowledge. Don’t downplay the compliment. Take credit.
- Practice giving your opinion at least once during every meeting.
- Make it a goal to speak during every meeting.
- Practice saying “no!” especially when people (your boss or direct reports) delegate inappropriately to you. Don’t fall into the trap of taking on the work when it’s not appropriate.
- Ask for what you need. No one knows everything and the best leaders are those that acknowledge this. Not asking for what you need may sabotage your efforts in the long run.
- Practice expressing your opinion clearly and confronting issues head-on using “I” statements. Avoid the inclination to backpedal and negate your true feelings.
- Build your self-confidence and stay focused on your value. This gives you the courage to communicate effectively. Make sure you are balancing your communication style so that it is not aggressive or passive aggressive.
- Focus on unhooking emotionally from situations with difficult bosses and colleagues. Instead focus on your reaction. You can’t control their behavior. You can only control your reaction.
- Do your homework. When you are negotiating for a raise or asking for a promotion, have all the history and facts about your specific accomplishments and how they have impacted the business. Use benefit language that includes specific outcome and results rather than your effort involved.
My advice is to start practicing assertive communication in a non-threatening situation such as with a customer service representative, waiter or bank teller. When you are faced with a situation in which you feel compromised or disappointed, use “I” statements to clearly express your opinion and build your comfort level with assertive communication over time.
She Stole My Idea and Here’s What I’d Do
My blog last week posed a theoretical situation to all of you about a woman who was very excited about an idea she had to move a stale project forward for her department. She shared her idea with a colleague at lunch and the colleague ended up presenting the proposal as her own at the senior staff meeting. So my question to all of you was what would you do? Would you let it pass? Would you confront her?
I want to thank all of you who sent responses. Thank you for your honesty, and thank you for taking the time to share your thoughts on this important subject.
I think most of you would admit that you would be pretty angry and feel betrayed. Yet some of your responses indicated that you would let it go and not say anything.
Nancy shared this. “As far as the stolen idea goes, I would do nothing. It will eventually come out and you will be rewarded. If you scramble about who came up with the idea, you will just seem sort of.. I don’t know the right word. Also your co- worker knows that it was you. Besides the work is for the team right?”
Barbara offered this generous thought. “ I find that when I get into a situation that seems to rob me of my triumph the best thing to do is bless the person who stole the idea. Most likely she didn’t do it on purpose. We all can get great ideas. If I remain secure in my identity than this situation won’t rock my boat.”
Some of you would not directly confront your colleague, but would instead choose to address it with senior management later or simply let the truth reveal itself.
Chantay shared that this exact situation did happen to her and this is what she did. “ I allowed her to get the credit yet later on while alone with my boss, I told him the truth. How I made the suggestion and she stole it. He found her actions amusing. He was fully aware of my character and work performance, he believed and accepted every word I spoke. I just communicated the facts. It all worked out in my favor. Originally he thought what she did was fabulous, a great example of an employee going the extra mile. Afterwards he found her not so great which was his original opinion before this incident.“ Chantay also added that she refrained from having lunch with her co-worker after that.
Margaret added this. “It happened to me. Unfortunately for my male colleague he couldn’t come up with a suitable proposal or implementation plan and was caught when he confessed it wasn’t his idea or vision and so ended with egg on his face. I volunteered to do the project myself and no one lifted a finger because they knew that was my area of specialization. I just did not belabor the point that I was the expert.”
Balaji had a similar situation several years ago. “Fortunately, I was crazy enough to document the idea on email & share it with someone else as well; just to get feedback! Fortunately, that’s what saved me. After the meeting, I approached the senior management & informed them of the blatant plagiarism by my colleague & took the emails as evidence. The director sent out a correction in the weekly email, acknowledging me for the idea & the “colleague” was moved out to a different department, with a note to the HR. If not for that email conversation with another colleague, I probably would have still been cribbing. The lesson that this has taught me is to document official discussions, of any kind, on email!
There were also some responses that showed a more assertive approach.
Loretta shared this. “ I too am very creative by nature and someone who gets lots of ideas. I have more than once found myself in a situation where I have not gotten credit for a pivotal idea. I try really hard now to get my ideas in writing right away, like in an email to my supervisor, so I have a dated paper trail I can bring up when I claim an idea. I am very vigilant about acknowledging other people’s good ideas and also their input into my ideas, as in truth it is that synergy that I enjoy most, but I am not shy about claiming ideas are mine when they are and insisting that I be given credit for them when warranted.”
Jacqueline added this.” My initial thought would be to let the colleague speak about “her” idea, and then when she was done, stand up and say something like: Thank you, (insert name here), for that great synopsis. However, please allow me to elaborate on this idea which I presented to you yesterday. I had envisioned this and maybe even that, etc. Hate the thought of someone else getting credit for my own creative ideas!”
Michelle sent in this response. “I would have immediately chimed in, saying “Yes, and when we were talking about this yesterday (claiming at least partial ownership), I suggested to Diane that we approach it in this manner.” That way, you’re not in a “she stole my idea” situation, which reflects poorly on both of you (you for whining, and her for stealing), but instantly connects you to the idea and allows you to further lead the discussion, establishing a leadership position, when she likely brings nothing else to the table.”
Rebecca added this. “Allow your co-worker to conclude. If you are not acknowledged then diplomatically add to comments indirectly reprimanding your colleague. it was your idea and add credibility by stressing on pro’s and cons of the strategy. Say something to the effect of…”Thank you Mr/Ms X I couldn’t have presented the proposal better. The strategy was inspired by… I brought the plan to Mr X on Saturday and we discussed this at great length. We may have issues maneuvering with…(id them) and will need to monitor these, however, I feel that (outline factors) this makes for a strong case to really get traction on this project.”
Then Rebecca added this honest statement. “Having said that, I don’t think I’d be gutsy enough to pull this off…I’d probably go away and mope around a bit then not make the same mistake to disclose inspirations in future.”
Thank you so much Rebecca for your honesty!
Honestly, how many of you could think of ways to handle this directly yet choose not to do it because you lack the courage or self-confidence to do so? If so, do you then do what Rebecca says she would do, go away and mope?
The bottom line is that we all have our own communication style with which we are comfortable. Yet it’s important to realize that what we are comfortable with may not always be the best approach for our emotional and physical well-being, and it may also be sabotaging our careers.
Organizations reward employees for their positive contributions and women need to present themselves as competent and confident or they risk becoming invisible and losing respect.
We can learn to successfully balance assertive behavior which demonstrates this competence with kindness, niceness and helpfulness.
Next week, I will present some specific techniques on how to utilize assertive communication techniques that will help you get what you need in your personal and professional life.
She Stole My Idea and I Don’t Know What to Do
Sometimes ideas come to me at the strangest times, like when I’m taking a shower, at 2 am when I can’t sleep, or when I’m driving my car. But when a great idea comes along you know it right away, right?
This happened to me a couple of weeks ago. As I was driving my car, a light bulb went off. I suddenly thought of a terrific idea to move a struggling project forward. I was certain that this new innovative approach to a stale project would have a positive impact on the project as well as my department and I couldn’t wait to share it with one of my co-workers.
The next day I met my colleague for lunch and I was bubbling over with enthusiasm as I told her my idea. She was equally excited and validated my strategy and creativity. I couldn’t wait to present this at our next senior staff meeting later in the week.
In the senior staff meeting, we made our way through the agenda and the troubled project became the focus of our discussion. I was already thinking about the best way to present my idea when my colleague addressed the senior team with a potential solution; MY SOLUTION! She stole my idea!
My face immediately flushed and I could feel my heart rate accelerate. I didn’t know what to say or do.
This a theoretical situation but my question to you is this: What should I do in this situation?
Has this ever happened to you? What did you do and how did it turn out?
Please email me your thoughts and I will post them next week along with some of my suggestions for how to handle the situation.
Reclaiming Your Identify During Life and Career Transition
Do you ever look in the mirror and ask yourself where the “real” you went? After having a baby or losing a job, all of a sudden you realize that you are no longer in touch with the “old” you, and you’re not quite sure who the “new” you is? Where did that person go or better yet, who are you now?
Being out of the workforce for any reason can cause us to lose our identity because we are so connected to our work that often our jobs become who we are. Any separation from that job, whether for motherhood or other reasons, can sever our relationship with the self that we are accustomed to being.
Now you are ready to reinvent yourself and re-enter the workforce or change professions, but what do you have to offer? Perhaps you are so out of touch that you don’t know where to begin.
The answer is there within you if you take the time to unveil it. What you have to offer is much greater than any position you have held in the past or will attain in the future. Your core essence transcends all of your jobs and is the unique value that you bring to everything you do. This needs to be an internal journey. If you look to others to validate your accomplishments, you are confusing a desire for fulfillment and life purpose with the need for recognition. This external validation will not give you the foundation you need to uncover your purpose and focus.
A clear understanding of what you have to offer gives you the sense of purpose and direction you need to move your life and career forward.
Ask yourself these five questions to start:
- What do you like about yourself right now? What do you dislike?
- Describe a successful situation when you felt totally fulfilled and alive.
- What did you personally contribute to this situation to make it successful?
- What do these qualities tell you about your value proposition?
- What do these qualities tell you about where you should focus your career efforts?
We feel most fulfilled and alive when our strengths are aligned with our work.
Marcia Reynolds states in her book, Wander Women: How High-Achieving Women Find Contentment and Direction,
When you are clear about what you are meant to offer the world in a larger sense, you are better able to make in-the-moment decisions as well as significant life choices. Your sense of purpose gives you both the contentment and direction you’ve been missing.
When you are clear about what you have to offer, you can look in the mirror and recognize immediately the “real” you. This is a reflection of your core essence and value that is not defined by a job but does indeed help you to find the right career.
Do You Sabotage Yourself By Using Weak Language?
The ability to communicate effectively and confidently has a dramatic effect on our ability to advance our careers. Yet many of us fall into the trap of using weak language that sabotages our efforts to present ourselves with authority and confidence.
I would just like to say that I may not know as much as some of the communication experts out there, but I feel that women undermine their credibility time and time again by using minimizing language.
This one sentence says it all! By using the words “just”, “I feel”, and stating that I may not have as much expertise as perhaps other do, I have reduced my credibility to almost zero! How many times have you heard women communicate this way? How many times have you yourself used this type of minimizing language?
I had the pleasure a couple of years ago of attending a summer course at Yale Law School that prepares women to run for political office. One faculty member, a political strategist, stood up to address the students and prefaced her presentation with, “Before I begin, I just have a few handouts for you”. Her credentials were so impressive. Why did she seem to be apologetic for her work? The use of the word “just” was not only unnecessary but it undermined the credibility of this amazing woman who has run national campaigns.
I’m convinced that even if we take one small step and eliminate the word “just” from our communication, we would see a huge difference in the way we are perceived in the workplace. I am amazed how much I use this word unnecessarily and unconsciously. “I’m just checking in to see…”. “I just want you to know”. “I just called because..” . My new awareness of the impact of this one word has now forced me to carefully choose my words in order to reflect more confidence.
The Harvard Business Review article, Replace Meaningless Words with Meaningful Ones,by Jerry Weissman advises us to replace weak, meaningless words with stronger ones. He talks about how a simple word replacement can change the impact of our overall communication.
Weissman advices us to replace the weak words “I think”, “I believe”, and “I feel”, for stronger options such as “I’m confident”, “I’m convinced”, “I expect”. These simple replacements can make a difference in how our message is perceived .
In their article for WomensMedia, 8 Tips for Fearless Communication in the Workplace, authors Victoria Simon, PhD, and Holly Pedersen, PhD talk about the effect of adding tag lines to our sentences.
Women have a tendency to use ‘weak’ language that serves to water down their message. One example of weak language is using tag lines at the end of sentences. Examples of these are: “This is a great angle, don’t you think?” and “Our department is doing well, isn’t it?” A tag line at the end of a sentence weakens the statement being made as well as the authority of the speaker. It communicates that the speaker is not completely confident so must ask for reassurance.
They go on to say,
Courage is the foundation of successful communication – and successful communication is the foundation of great achievement. Is it difficult to strive for respect above being liked, or to avoid weak language so that people hear your message more clearly? Yes. Does fearless communication mean that you have to be aggressive, even masculine, at work? Absolutely not! Ideally, the kind of strength you will develop in your communication will allow you to be direct and assertive and will create an environment for others to feel this freedom as well. Be yourself, be authentic and communicate fearlessly.
Be aware of your own use of weak language and eliminate and/or replace the words and phrases that have a negative impact on your professional image and reputation.
Just a suggestion, ok?
Holiday Networking: Offer the Gift of Connection
‘Tis the season to be jolly! It’s also the season for socializing. We are invited to many holiday events; some for business and some just to have fun and share some holiday cheer. The point is that we are meeting and greeting more people this time of year than any other. It’s a great networking opportunity.
Often these occasions are not about serious networking yet they do provide us with the chance to meet new people and enter into casual conversations about what we do. It’s the perfect time to network without the pressure to “sell” ourselves.
How do you enter into casual conversations with someone new?
Simply introduce yourself and ask the other person to tell you about them. People love to talk about themselves and this opens up the conversation in a casual way. Listen to what they have to say and learn about their business or position.
Offer the gift of connection.
Here is where the holiday giving spirit comes in. What can you do to help this person? Ask them! There may be opportunities for you to introduce them to other possible clients, partners, or referral sources.
When you are open and giving, it opens the door for others to reciprocate.
Take their business card and write on the back where you met them and who you want to introduce them to and make sure to follow up immediately.
Pay it forward and enjoy all your holiday events! You will be surprised how much you will receive in return.
For more tips on how to network, listen to my GPS Your Career Radio podcast with Diane Darling, President of Effective Networking, Inc.
Confidence Equals Competence
I have a power point slide in many of my keynote presentations that states Confidence = Competence. When this slide appears, it’s always an “ah-hah” moment for many people in the audience. Isn’t it true though? When you present yourself with confidence, people assume you are competent.
Think about your own purchasing decisions. Would you be willing to purchase a product or service from someone who lacks confidence; who stumbles through their sales presentation and seems unprepared and anxious? You would no doubt hesitate unless you felt sorry for them. (Not a good reason to buy, by the way.) You hesitate in this case because you believe that when a person lacks confidence in their presentation, they may lack competence. As an entrepreneur, it’s important to understand this when selling your own products and services.
Now, I’m not saying it’s necessarily true. It’s just our perception. But the perception is important because that is what people base their decisions on.
Maybe you’re not an entrepreneur, but a woman with ambition to get ahead in her organization. You are talented and gifted and produce great results, but when it comes to presenting those results, speaking up in meetings, you fumble and stammer. Do you come across as a potential leader? Probably not!
I’m not a proponent of faking confidence. I’ve read some articles that say “fake it until you make it.” I’m against this tactic because authenticity is so important in our presentation. It is, in fact, this connection with our authentic selves and the value that we offer that is the foundation of the confidence we need in order to present ourselves as competent. This authenticity inspires trust and it’s vital for our success in business.
I do a lot of speaking now about the topic of understanding your value because I believe until we understand and connect with our unique gifts and value proposition, we will continue to lack the confidence to present ourselves as competent.
Do you understand your unique value or the value that your products and services offer?
Starting January 10th, I am be offering a four week group coaching program that will take you on a journey of self-discovery to understand your value and better position yourself to grow your business or advance your career. This four week program will be done via phone and participants will receive four hours of coaching, valuable worksheets and exercises as well as feedback from a group of like-minded professionals. Each participant will also receive mp3 recordings of every class.
Check out my website, for more information! And be one of 10 lucky women to take this journey. The group will be limited to 10 so please register now.
Being Comfortable in Our Own Skin
Two weeks ago, I attended a Saturday night wedding in Rye, New York. The location was spectacular. The bride and the wedding party were stunning! It was truly a lovely event. It would have been easy to get caught up in the celebration except for one thing. I was so uncomfortable in the strapless dress I was wearing, that I literally felt uncomfortable in my own skin.
Has that ever happened to you?
I think we instinctively know what feels right and authentic; what fits and what doesn’t. In this case, I was so uncomfortable that I couldn’t be myself that evening.
On the flip side, when we are connected to our authenticity, to who we really are, we truly experience not only joy, but personal power. It’s like being plugged in to an energy source that can never run out of juice.
Authenticity is about connecting to the real you. I don’t pretend that this is an easy task. From our childhood forward, we constantly receive mixed messages from our family, teachers, and friends about their expectations for us and what we they think we should do. As we strive to meet others’ expectations for us, we lose sight of who we really are and where we belong.
The insecurities we have can further complicate the issue for they cause us to focus more on others than ourselves. We think more about what we are NOT, than who we are and what we bring to the table. Have you ever wished you were thinner, or smarter, or more successful? When we do this we lose our authenticity and power.
In her new book, Take the Lead, author Betsy Meyers says, “Leadership is a function first and foremost of self-knowledge and honest self-reflection.” She believes that one of the most important aspects of good leadership is authenticity.
Authenticity simply means finding “the real me” within ourselves and being comfortable in our own skin. When you step into who you truly are, you access a source of inexhaustible power. People see you as real, and that causes them to feel a level of trust and confidence that no amount of spin or PR can possibly manufacture.
This connection to authenticity is an important factor in our success. Authentic people show up as genuine and elicit trust. Like them or not, we know where they stand and we trust them. There is no hidden agenda.When we show up as who we really are, we attract clients. People trust us and instinctively know w e are genuine. When we are connected to our value, it becomes much easier to market ourselves in the workplace to advance our careers or grow our business.
Taking the time to discover who we are can take some time and effort. Once we take this journey of self-reflection, however, we will not only be much more comfortable in our skin, but will reap the benefits in long term success and happiness.
Choose the Right Mentor
Having a great mentor can be extremely beneficial for career advancement, but choosing the best mentor for you needs to be a strategic decision to ensure the relationship will, in fact, help you move your career forward.
This week LinkedIn (NYSE:LNKD), released the findings of a study it conducted to learn more about professional women and their attitudes toward mentoring. LinkedIn surveyed nearly 1,000 female professionals in the United States. The survey results, made public during the Pennsylvania Conference for Women, show that more young professionals are taking advantage of mentoring.
According to the survey, younger women professionals are taking advantage of mentoring.
- More than half, 51 percent, of the Gen Y women (females between 18-29 years old) LinkedIn surveyed noted that they are being or have been mentored by women.
- Forty-three percent of Gen X females (women between 30-44 years old) noted that they are being or have been mentored by women.
- Only 34 percent of Boomers (females between 45-66 years old) noted that they are being or have been mentored by women.
A Catalyst study in 2010, found that mentoring, especially from senior level mentors, led to advancement up the corporate ladder for both women and men.
High potentials with current mentoring relationships received significantly more promotions.
The important point from the Catalyst study was that those high potentials with mentors at the CEO or senior executive level, or whose mentors were at higher levels than they were (i.e., supervisor level or above) received more promotions.
Women who had mentors at the top got promoted at the same rate as men who had mentors at the top.
Men were more likely to choose higher level mentors who advocated for them within the organization and acted as sponsors. These men, therefore, were more likely to get promoted. The women who had mentors at a lower level within the organization did not receive the same sponsorship and thus, were not able to advance their careers to the same degree as the men.
In their survey, LinkedIn also asked the women who had never mentored another professional why, and sixty-seven percent of those respondents said they have never been mentors because, “no one ever asked”.
If you are serious about your career consider finding a mentor.Think strategically about your career goal and choose a mentor who can best help you advance your career and who has the ability to sponsor you within the organization and then ASK!
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