Good Selling is Good Service. Good Service is Good Selling

by | Nov 9, 2008 | Customer Service, Entrepreneurs, Sales techniques, Women in Business

What does good selling have in common with good customer service? EVERYTHING. Exceptional selling and exceptional customer service require a focus on the customer. Focusing on the customer makes the customer feel important and valued and when they feel important and...

Ditch the Elevator Pitch

by | Jun 28, 2008 | Entrepreneurs, Sales techniques

How often have you been at a networking event or business gathering and someone asks you, “What do you do?”. Panic sets in as you try to remember your Elevator Pitch and it’s specific formula to answer the question about what you do. You break out in...